A video from my archives. Pay CLOSE attention. This one needed to be seen again!
OK, so you may think it's perfectly fine to allow your agents or field service reps to inspect the work of vendors before you sign off on the repair work. Well, I'm here to tell you that you are dead WRONG! Listen, I can assure you that no matter how hard your staff works, NOBODY is going to be as careful as YOU. Watch this video to see how even the simplest of repair jobs cannot be left to inspection by ANYONE other than yourself. I had already sent one of my agents out to verify this work and he reported that everything was fine-and he was incorrect. Hey, having a team is great and it certainly creates leverage. Just make sure that you never become lazy. Take on the important roles yourself even though they may require a little legwork. Laziness is the quickest way out the REO business.