Posts Tagged ‘Jobs’
Following Up on Vendor Repairs on Your REOs
OK, so you may think it's perfectly fine to allow your agents or field service reps to inspect the work of vendors before you sign off on the repair work. Well, I'm here to tell you that you are dead WRONG! Listen, I can assure you that no matter how hard your staff works, NOBODY is going to be as careful as YOU. Watch this video to see how even the simplest of repair jobs cannot be left to inspection by ANYONE other than yourself. I had already sent one of my agents out to verify this work and he reported that everything was fine-and he was incorrect. Hey, having a team is great and it certainly creates leverage. Just make sure that you never become lazy. Take on the important roles yourself even though they may require a little legwork. Laziness is the quickest way out the REO business.
Keeping Your REO Asset Managers Up to Date - A Quick Email Goes a Long Way
When you begin handling hundreds of properties at once you'll very quickly understand the value of controlling unnecessary phone calls and emails. Look, this business is just like any other. You can't leave your clients "hanging" and not expect to get nasty emails or urgent phone calls that totally screw up your frame of mind and disrupt your flow. If you are anything like me at all you know how bad a threatening email from an AM can set you off. When this happens in my business you BETTER hide your butt in a closet if you are the guy who caused it.
