Archive for September, 2009
OK, so you may think it's perfectly fine to allow your agents or field service reps to inspect the work of vendors before you sign off on the repair work. Well, I'm here to tell you that you are dead WRONG! Listen, I can assure you that no matter how hard your staff works, NOBODY is going to be as careful as YOU. Watch this video to see how even the simplest of repair jobs cannot be left to inspection by ANYONE other than yourself. I had already sent one of my agents out to verify this work and he reported that everything was fine-and he was incorrect. Hey, having a team is great and it certainly creates leverage. Just make sure that you never become lazy. Take on the important roles yourself even though they may require a little legwork. Laziness is the quickest way out the REO business.
Performing and eviction on one of your REO properties may seem like a daunting task but it's really quite easy. As the broker, your role is primarily to coordinate the arrival of a crew of guys to assist in carrying the furniture and any other belongings to the curb and to assure that things such as the re-key and securing of the property take place. Once the crew is finished with their job, you simply photograph the property, install the sign and lockbox and you're on your way. Watch this video to see how simple the process really is.
Something REALLY cool happened with one of my clients this week that I thought I'd quickly share with you. Frankly, it started out as a serious "problem". I have sold REOs for this firm for just about a year now and it's always been, well let's just say, "difficult". I don't mean that it's been hard to sell their properties, but rather, it's been very hard to get "in sync" with this client's expectations. It always seemed that each AM had entirely different "rules" and "procedures" for handling properties than the next AM did-even properties from the SAME SUB-CLIENT.
